AUTOMATED, ACCELERATED ESTATE ADMINISTRATION FOR ESTATE CREDITORS.

Techumanity Estates is a holistic service for estate creditors that drastically expedites estate finalisation, access to information, payment and recovery of monies owed.

WE ARE NOT DEBT COLLECTORS OR EXECUTORS

We’re a specialist BPO business dedicated to expediting and enhancing the estate finalisation process. With over twenty years of experience in this realm, we’ve seen first-hand how the deceased estates industry has been overwhelmed by unprecedented volumes, increasing compliance and limited claim lodgement timeframes.

“How?” You may ask. Our pioneering platform fuses advanced technology, rich industry knowledge and expert human agents to drastically improve your business processes and customer experience.

PROTECT YOUR FINANCIAL AND REPUTATIONAL INTERESTS

Working as an extension of your team, we transform your ability to expedite your creditor claims and estate payouts, timeously and compassionately.

Our platform fuses advanced technology, rich industry knowledge and emotional intelligence to enhance your business processes and customer experience.

TECHUMANITY

Despite rampant technological progress, there’s simply no substitute for a human being’s ability to solve another’s problem through nuanced understanding and genuine compassion. Especially when it comes to grief.

And so our brand purpose of Techumanity was born: the creation of systems that leverage technology to achieve what humans cannot, and humans to achieve what technology cannot.

Claims Against Estates

Our system continuously monitors for newly reported deceased estates, seamlessly identifying the associated executors and lodging claims at scale. Our team of experts works closely with these executors to resolve queries and accelerate payments owed to our clients in unprecedented turnaround times.

Monies Owed to Estates

In the event money is owed by our clients to an estate, we engage the relevant executors to accelerate the process and assist with the procurement of compliance documentation. Our goal is to streamline communication in order to facilitate timeous payment of funds owed to the estate, providing closure to all parties involved.
02
ACTIVE ESTATE
TRIGGER
Executorship or Section 18(3) Estate sourced for identified deceased estate
04
CLAIM
LODGEMENT
Creditor claims timeously and automatically lodged in bulk with estate executor or representative
06
RECOVERY & RESOLUTION
Creditor claim settled timeously, triggering estate finalisation and payment to executors and beneficiaries
01
CONTINUOUS MONITORING
Continuous monitoring of supplied customer base to identify deceased customers with estates
03
CONTACT IDENTIFICATION
Estate executor or representative identified, and contact details verified through the system
05
CLAIM MANAGEMENT
Ongoing management and resolution of queries by our highly trained administration personnel
07
ANALYTICS & LEARNINGS
Ongoing expired claim and trend analysis to optimise process, recovery rates and customer satisfaction
02
ACTIVE ESTATE
TRIGGER
Executorship or Section 18(3) Estate sourced for identified deceased estate
04
EXECUTOR
ENGAGEMENT
Deceased Pack requested from Executors or representatives of estate
06
RESOLUTION
Estate claim settled timeously, enabling estate finalisation and payment to executors and beneficiaries
01
CONTINUOUS MONITORING
Continuous monitoring of supplied customer base to identify deceased customers with estates
03
CONTACT IDENTIFICATION
Estate executor or representative identified, and contact details verified through the system
05
BANK
COMPLIANCE
Deceased pack documents received and uploaded to Bank system. Ongoing management and resolution of queries
07
ANALYTICS & LEARNINGS
Ongoing trend analysis to optimise process, recovery rates and customer satisfaction

Let’s schedule a meeting

THE VALUE WE CREATE

Financial Institutions

Executors

Beneficiaries

A SNAPSHOT OF OUR FINANCIAL IMPACT*

*Average annual statistics

R2.7 Billion

Claims under
administration

88%

R2.4 Billion

Value of claims lodged against deceased estates located

33%

R800 Million

Value of claims resolved
and paid

EXPIRED CREDITOR CLAIMS ARE ON US

With Techumanity Estates, the days of expired creditor claims are behind you. Our system closes the timing gap that plagues so many estate creditors.

We’re so confident in our system’s capabilities that we guarantee our clients the capital value of any claim that does expire on our watch*.

*Some reasonable T's and C's apply to this legally backed offer.
Z e r o Expiry of Claims OR T echumani t y Estates P ays Y ou

WHO WE ARE

Robin Bayhack
Chief Growth Officer
Tony De Aguiar
Chief Executive Officer
David Horwitz
Chief Operations Officer
Julius Idana
Data Acquisition Specialist
Alisha Abdoola
Data Analytics & Innovation
Feroza Limalia
Operations Manager

WHO WE ARE

Robin Bayhack
Chief Growth Officer
Tony De Aguiar
Chief Executive Officer
David Horwitz
Chief Operations Officer
Julius Idana
Data Acquisition Specialist
Alisha Abdoola
Data Analytics & Innovation
Feroza Limalia
Operations Manager

OUR CLIENTS

Techumanity partners large-scale B2C businesses around South Africa, who serve individual customers en masse. These businesses offer credit or the option to purchase their services on credit. We also work with companies who manage money, investments or risk on their customers' behalf.

Banks

Financial Services

Telcos

Utilities

Hospital Groups

Retail

Banks

Utilities

Telcos

Financial Services

Hospital Groups

Retail

WHAT OUR CLIENTS HAVE TO SAY

“What sets Techumanity Estates apart is their understanding of the Deceased Estates Act and its legal processes. But even more than that is their personal touch. Every time there’s a problem and I send a mail they pick up the phone. I’ve never had that from anyone else in this industry. Their response rates and professionalism are outstanding.”

Godiva Barnard: Executor at PSG Wealth

“Incredibly professional and phenomenal response times. Their services are a crucial value add for the banks. Their involvement has made response times much quicker and accelerates our process and helps to clear up some of the backlog at the banks. They are different – their empathy and follow ups indicate they know what they’re talking about and how the process works.”

Jayshree Pillay: Executor and Director at Legatee Trust Services

“The Clinix Collection Team is grateful for Techumanity Estate’s contribution towards our recovery process over the last six years. We are thankful for their valued contribution to the success of our recovery target.”

Alpheus Mamabolo: Credit Manager at Clinix Health Group

“Techumanity Estates has been associated with Busamed since April 2020.They have managed Busamed Group Deceased Estates book debt since inception of the contract, and we are extremely pleased with their service. Busamed is currently comfortable with the ongoing management and feedback from Techumanity and we wish them every success with their name change and business growth.”

Shirahn Papiah: Group Admin Manager at Busamed Group Hospitals