AUTOMATED, ACCELERATED ESTATE ADMINISTRATION FOR ESTATE CREDITORS.
Techumanity Estates is a holistic service for estate creditors that drastically expedites estate finalisation, access to information, payment and recovery of monies owed.
We’re a specialist BPO business dedicated to expediting and enhancing the estate finalisation process. With over twenty years of experience in this realm, we’ve seen first-hand how the deceased estates industry has been overwhelmed by unprecedented volumes, increasing compliance and limited claim lodgement timeframes.
“How?” You may ask. Our pioneering platform fuses advanced technology, rich industry knowledge and expert human agents to drastically improve your business processes and customer experience.
Despite rampant technological progress, there’s simply no substitute for a human being’s ability to solve another’s problem through nuanced understanding and genuine compassion. Especially when it comes to grief.
And so our brand purpose of Techumanity was born: the creation of systems that leverage technology to achieve what humans cannot, and humans to achieve what technology cannot.
Claims Against Estates
Our system continuously monitors for newly reported deceased estates, seamlessly identifying the associated executors and lodging claims at scale. Our team of experts works closely with these executors to resolve queries and accelerate payments owed to our clients in unprecedented turnaround times.
In the event money is owed by our clients to an estate, we engage the relevant executors to accelerate the process and assist with the procurement of compliance documentation. Our goal is to streamline communication in order to facilitate timeous payment of funds owed to the estate, providing closure to all parties involved.
Techumanity partners large-scale B2C businesses around South Africa, who serve individual customers en masse. These businesses offer credit or the option to purchase their services on credit. We also work with companies who manage money, investments or risk on their customers' behalf.
Banks
Financial Services
Telcos
Utilities
Hospital Groups
Retail
Banks
Utilities
Telcos
Financial Services
Hospital Groups
Retail
WHAT OUR CLIENTS HAVE TO SAY
“What sets Techumanity Estates apart is their understanding of the Deceased Estates Act and its legal processes. But even more than that is their personal touch. Every time there’s a problem and I send a mail they pick up the phone. I’ve never had that from anyone else in this industry. Their response rates and professionalism are outstanding.”
Godiva Barnard: Executor at PSG Wealth
“Incredibly professional and phenomenal response times. Their services are a crucial value add for the banks. Their involvement has made response times much quicker and accelerates our process and helps to clear up some of the backlog at the banks. They are different – their empathy and follow ups indicate they know what they’re talking about and how the process works.”
Jayshree Pillay: Executor and Director at Legatee Trust Services
“The Clinix Collection Team is grateful for Techumanity Estate’s contribution towards our recovery process over the last six years. We are thankful for their valued contribution to the success of our recovery target.”
Alpheus Mamabolo: Credit Manager at Clinix Health Group
“Techumanity Estates has been associated with Busamed since April 2020.They have managed Busamed Group Deceased Estates book debt since inception of the contract, and we are extremely pleased with their service. Busamed is currently comfortable with the ongoing management and feedback from Techumanity and we wish them every success with their name change and business growth.”
Shirahn Papiah: Group Admin Manager at Busamed Group Hospitals